How Farmer Brothers Developed a Successful Online Inventory Management Process
CHALLENGE
Farmer Brothers—a national coffee roaster, distributor and online store—needed a reliable, new way to streamline marketing and simplify access to their in-store graphics, collateral and equipment as their existing process made it difficult for stores to accurately manage and maintain the latest collateral.
SOLUTION
By leveraging the AccuStore Store Portal, we created a secure online inventory and asset management system of 650+ unique parts and safely stored 270K+ items in GSP’s state-of-the-art warehouse. We trained 150+ Farmer Brothers Field Reps who now have full visibility to inventory and can easily place and view orders online via their site-specific catalog.
RESULTS
Expedited Orders
Farmer Brothers is now fulfilling orders faster – within 24 hours.
Increased Sales
The company is experiencing an increase in volume with 30 orders placed per day.
Enhanced Experience
Farmer Brothers reports they’re receiving extremely positive user feedback.
