Booth to showcase Best-In-Class execution for targeting customer satisfaction

CLEARWATER, Fla., Dec. 19, 2024 – AccuStore, a leading retail intelligence platform, will reveal the latest updates to the software and app. Focused on improved execution capabilities, store support teams can rate store performance with score cards and track progress monthly, quarterly and yearly. Audits can reveal if stores meet company standards and external regulations. Results can automatically trigger “to do” lists for follow up in stores.

With AccuStore’s Captures, retail associates can easily share notes and snap photos from the field. Key observations can be sent from on-site directly to decision makers in store support roles. Store operations, kitchen procedures and ADA compliance can all be monitored and tracked for performance. AccuStore operates on a foundation of store profiles, providing a single-source of truth for various departments including operations, merchandising, marketing, real estate and facilities.

This insight provides a foundation for creating a more engaging and personalized shopping experience for customers. From merchandise rack and shelve organization, to cleanliness in entryways and safety audits during inclement weather, the survey and audit tools provide retailers many avenues for improving customer satisfaction.

AccuStore will be exhibiting at the National Retail Federation’s (NRF) Big Show, taking place January 12-14, 2024 at the Javits Center in New York City. Visit AccuStore in Booth #3575.

“Communication from the store to field support remains crucial to flawless execution and brand right customer satisfaction,” said Autumn Welch, AccuStore VP of Product Management. “Retailers tell us that today’s environment presents challenges for every department, from operations to facilities to marketing. AccuStore provides one data set that’s easy to update. We’ve worked to ensure our survey tool and audit tool are easy to navigate for retail associates and create easy-to-understand data for store support leaders.”